Employee Engagement

Employee engagement, or disengagement, is linked to factors like innovation, product quality, and productivity, which directly impact an organization’s effectiveness and bottom line. Yet despite continued investments in engagement initiatives, many organizations are finding that familiar approaches are producing increasingly mixed results.

According to Gallup, the global cost of employee disengagement is valued at around $10 trillion annually. In boardrooms from Fortune 500s to federal agencies, leaders are taking a closer look at a question that seems increasingly difficult to answer: What actually drives sustained employee engagement in today’s workplace?

In our latest article, we explore the growing focus on employee experience (EX) and examine why some organizations are rethinking how they measure, understand, and influence engagement. From employee Net Promoter Scores (eNPS) to other emerging approaches, we examine practices that challenge traditional assumptions and consider what lessons leaders may be overlooking as workforce expectations continue to evolve.