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Back to Score Keeping…
In the first blog of this two-part series, we explored the concept of Balanced Scorecards, and why they are a valuable tool for measuring and managing performance. In this blog, we share a bit of our process for developing balanced scorecards. FMP’s team of measurement experts knows how to identify performance criteria that are relevant…
Are You Keeping Score?
FMP understands well that measurement is the key to identifying real-time and projected performance impacts for organizations. In the early 1990s, Harvard Business School professors, Robert Kaplan and David Norton, introduced us to the concept of Balanced Scorecards as a strategic tool for measuring and managing performance. Their intention was to expand upon what defines…
The Efficiency Edge: Implementing Business Process Improvement for Maximum Impact
In the first two blogs of our Efficiency Edge series, I highlighted the benefits that BPI can offer for work processes and organizational performance, and the key approaches for implementing it. In the third and final blog of the series, I explore best practices and considerations when implementing new or updated processes. Any organizational change…
The Efficiency Edge: Powerful Methods for Process Improvement
In the first blog of our Efficiency Edge series, “Achieving Optimization through Smart Processes,” I talked about the positive impact that Business Process Improvement (BPI) can have on work processes and organizational performance. In this blog, I will highlight key approaches for implementing BPI. The approach to process improvement should acknowledge the important connections among…
The Efficiency Edge: Achieving Optimization Through Smart Processes
Efficiency continues to be hot topic of discussion across organizations today. Organizations are focusing on how to do more with fewer resources while leveraging automation to deliver higher quality products and services faster. Business Process Improvement (BPI) has been an effective tool to support organizational optimization since the early 1990s.[i] At its core, BPI is…
Mission Success Bingo: Do Not Forget the “O” in Bingo!
Please join us for a little game of Organizational Success Bingo! Successful mission execution requires organizational effectiveness, which always includes efficiency. While efficiency may not be a sufficient condition for effectiveness, effectiveness is not fully realized without paying attention to efficiency. And without both of these, you cannot get to successful execution. So, simply put,…