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Putting Users First in Government Digital Services 

Across many digital initiatives, especially when it comes to large and complex federal agencies and organizations, projects often prioritize technical delivery, compliance, and stakeholder requirements above all else. While each is critical, an essential and frequently neglected component is the user. Whether it’s a public-facing service or an internal tool for government teams, the experience…

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AI in the Workplace: A Peek into FMP’s Policy

If you haven’t noticed lately, AI has been in the news. Touted for its ability to increase effectiveness, AI can streamline your operations by automating repetitive tasks, improving productivity, and freeing up employees to focus on higher-value work. This not only saves time, but can reduce the risk of human error. In fact, the interview…

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Taking a Byte Out of Inefficiency: How FMP is Using AI to Work Smarter

The nature of work is evolving faster than ever. One of the primary drivers of this transformation is the rapid advancement of Artificial Intelligence (AI) and Machine Learning (ML). These technologies are reshaping industries, streamlining operations, and enhancing decision-making processes. As these tools become more accessible, organizations must learn to integrate them effectively while being…

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What is a Business Analyst?

Did you know that the Woodrow Wilson Bridge is the only bridge that spans across the three jurisdictions of the DMV? It carries the beltway over the Potomac River and a portion of it crosses through DC! The Woodrow Wilson Bridge serves as a critical connection between Virginia and Maryland, allowing travel between the two…

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The Efficiency Edge: Achieving Optimization Through Smart Processes

Efficiency continues to be hot topic of discussion across organizations today. Organizations are focusing on how to do more with fewer resources while leveraging automation to deliver higher quality products and services faster. Business Process Improvement (BPI) has been an effective tool to support organizational optimization since the early 1990s.[i] At its core, BPI is…

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FMP’s Point of View Podcast with Nathan Bailey

FMP interviews Nathan Bailey, FMP’s Managing Director of the Analytics, Technology, and Transformation Center of Excellence, to get his insight on the importance of productization in consulting.   Lisa Prather is a Strategic Communications, Marketing, and Change Management Consultant. She is an intellectual adventurer who enjoys learning about other countries, customs, languages and cultures.

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Conversations with FMP Center of Excellence Leaders: The Future of Analytics, Technology, and Transformation

As we continue closing out FMP’s 30th anniversary, we’re excited to hear from a few thought leaders in FMP’s Analytics, Technology, and Transformation Center of Excellence (ATT COE). In this blog, Sahr Mbayo, Nathan Bailey, Scott Waymouth, and Richard Yentes share their perspectives on human capital information technology (HRIT) industry trends and where they see…

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Five Tips for New eLearning Developers

A few months ago, I hung up the phone with a client and found myself staring at my computer screen wondering how exactly I was going to approach my client’s request (a familiar feeling to many consultants!) My client was looking for support developing instructor-led training (ILT), but after hearing how other offices in her…

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“A” is for “Appian” – Introducing FMP’s Newest IT Partner

Continuing our investigation of the truism “Don’t Fear the Robots,” FMP is really excited to talk about our newly formed strategic partnership with Appian Corporation. This week, Paul Bresnan, Tracy Compton, and Scott Waymouth – three members of FMP’s Center of Excellence (COE) for Technology and Tools – talk about how we’re planning to use…

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Don’t Fear the Robots – or should we?

As we head into February, we wanted to explore the truism ‘don’t fear the robots,’ wondering if technological advances really have reached the point at which we should be paying more attention- if not have already reached the stage of active concern. Fortunately, we have two well-positioned experts to battle it out (sort of) for…

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