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AI Has Entered the I‑O Mainstream—Now Comes the Hard Part

This year’s Society for Industrial and Organizational Psychology (SIOP) conference made one thing unmistakably clear: artificial intelligence (AI) is no longer a fringe experiment in the field. In less than two years, AI has moved from an experiment to commonplace across nearly every I‑O discipline. The train has left the station and yet many organizations…

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Thriving Through Technology Transitions (It’s Not Just About the Tech)

If it feels like technology changes never slow down, you’re not imagining it. New systems. New tools. New platforms. Each one promises to make work easier, faster, or more efficient. And yet many organizations walk away wondering why things don’t feel better after go-live. In our experience working with clients on organizational transformation, technology implementation,…

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Why AI Adoption Is Really About People, Not Tech

AI is everywhere, yet many organizations still struggle to motivate people to actually use it. The problem isn’t the technology, it’s human behavior. Understanding these human barriers is the difference between AI pilots that stall and adoption that can truly scale. A recent Harvard Business Review article, Why People Resist Embracing AI, makes the case…

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Accountability in Action: Navigating Federal Performance Management Changes 

Federal agencies are facing a pivotal shift. Recent executive orders and guidance from the U.S. Office of Personnel Management (OPM) are reshaping performance management across the government, calling for greater accountability, clearer expectations, and stronger alignment with mission outcomes. These changes are influencing how agencies operate and lead and, more broadly, performance culture.  Here are…

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How to Develop the Leadership Skills You Need for 2025 and Beyond 

It’s clear that the skills required to lead effectively are shifting. The rapidly evolving landscape, shaped by economic pressures, advances in artificial intelligence, hybrid work models, and more, calls for a different kind of leadership. Our first blog post in this two-part series, What Makes a Great Leader in 2025?, explored the traits that strong leaders…

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What Makes a Great Leader in 2025? 

In today’s world of artificial intelligence (AI), automation, and constant change, leadership is being redefined. The expectations placed on leaders, across industries and at every level of leadership, are higher than ever. This year, leaders are navigating complexity, uncertainty, and rapid transformation, all while supporting a workforce that has weathered economic downturns, a global pandemic,…

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Adapting in Action: Upskilling as a Strategic Response to Change

In today’s rapidly evolving landscape, upskilling is not only a cornerstone of workforce development, but also a strategic approach for enhancing organizational effectiveness and driving workplace efficiency. Compared to traditional training methods designed to facilitate long-term employee growth through formal, structured programs and curriculum, upskilling reflects a shift toward addressing immediate skill gaps and shifting…

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AI Implementation: Three Keys to Success

Organizations today are faced with the need to do more with less. They are being asked to be more efficient with their time and more flexible in how they address challenges. In the face of these challenges, organizations are turning to technological tools like AI to evolve with the changing times. Along with identifying ways…

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Mental Health Awareness Month: Leveraging Resilience to Drive Efficiency Through Organizational Change

This year’s Mental Health Awareness month provides an opportunity to reflect on how change impacts employee mental health. During periods of organizational change, employees often face increased stress, uncertainty, and burnout, which can undermine productivity, morale, and efficiency. One strategy for maintaining performance during times of change is fostering resilience within employees. By building resilience,…

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The Efficiency Edge: Implementing Business Process Improvement for Maximum Impact

In the first two blogs of our Efficiency Edge series, I highlighted the benefits that BPI can offer for work processes and organizational performance, and the key approaches for implementing it. In the third and final blog of the series, I explore best practices and considerations when implementing new or updated processes. Any organizational change…

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